DHTML Menu Studio Frequently Asked Questions
General
- Which web browsers are supported by DHTML Menu Studio? [Q3013]
- What are the differences between Standard and Professional edition? [Q3014]
- What are the limitations of the demo version? [Q3072]
- I can't install DHTML Menu Studio. What should I do? [Q3002]
- Does DHTML Menu insert hidden code that can affect our Google page rank? [Q3071]
Ordering / registration
- I have lost my registration information. How can I download / unlock the program? [Q3003]
- Do you offer discounts for educational / non-profit organizations? [Q3004]
- How can I order with a purchase order / Will I receive an invoice for my order? [Q3034]
- Is it safe to purchase online? [Q3035]
- What's your refund policy / Do you have a money-back guarantee? [Q3051]
- How soon after placing the order will I be able to use the full version of the software? [Q3036]
- Can I use your software on multiple web sites / How does your licensing work? [Q3043]
Menu doesn't work
- Either the top-level menu bar is not displayed on the output page or the pop-ups don't expand. Why? [Q3029]
- How can I get two or more menus to work correctly on a single web page? [Q3028]
- When I combine the menu with other JavaScript code on a single page, either the menu or the other script-driven component doesn't work. How do I fix this? [Q3009]
- Why doesn't my menu work on Internet Explorer for Mac? [Q3021]
- I get a JavaScript error (Error: 'm1' is undefined) when loading the webpage containing menu. [Q3039]
- When dynamically creating the menu, I get the error 'Object expected' or 'Object required' in the browser. [Q3046]
- I have Windows XP with Service Pack 2 (SP2). Why is Internet Explorer blocking my local copy of the web page containing the menu? [Q3048]
- Why does the menu work in preview but not on my webpage? [Q3052]
Using frames
- How can I create a menu which will work across frames? [Q3038]
- I have a top frame with the menu and two at the bottom (a small frame on the left and the main frame where the popups appear). The popups are moved to the right. How can I set them up so they pop up correctly? [Q3027]
- I have generated a menu with frames. The popups no longer appear in the correct frame after I choose an item from the menu. [Q3017]
Menu items
- How can I use images for menu items? [Q3030]
- When I click on a menu item, I would like the target URL to open in a new window with specific width / height. How can I do this? [Q3032]
- When user clicks on a menu item, I would like to call a JavaScript function or open a new email message. Is this possible? [Q3033]
- I'm using the menu on a server-side (e.g. PHP/ASP) page. How can I include server-side code in menu item links/names? [Q3041]
- Do you have a sample code for dynamic, server-side creation of menus? [Q3047]
Other questions
- How can I use the menu with server-side scripts/includes? (e.g. PHP / ASP) [Q3059]
- How can I dynamically create the menu structure using a server-side scripting language? [Q3049]
- How can I create my own bitmap scheme or modify an existing bitmap scheme? [Q3031]
- Why do pop-up menus appear behind form items such as drop-down lists or text boxes? [Q3008]
- Why do pop-up menus appear behind Flash movies? [Q3025]
- How can I embed the menu into my existing navigation bar -- I need the menu to be transparent so that the bar underneath is visible? [Q3040]
- I want to embed a menu into multiple pages. Does each page need to be updated after a modification in the menu? [Q3042]
- Is it possible to use an external CSS stylesheet to set the style of menu items? [Q3044]
- Will the program work with other character sets / languages using special characters or another alphabet? [Q3045]
- Will search engines be able to find links in the menu? [Q3053]
- Will DHTML menus created with the program work with my web development application? [Q3054]
- When creating menus dynamically, some of the menu items open small empty popups. [Q3058]








