Frequently Asked Questions

Program does not download messages from my Gmail account. What can I do?

You need to enable POP access for your Gmail account:

Log into your Gmail account using your web browser.
Click "Settings" (top-right corner).
Click "Forwarding and POP/IMAP".
Enable "POP Download" using either "Enable POP for all mail" or "Enable POP for mail that arrives from now on".
Click "Save Changes".

Note: If you turn on "Enable POP for all mail" all messages in your Gmail Inbox will be downloaded by FollowUpExpert.