Quick Start: Parsing Opt-Out Requests

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Double-click the mailing list icon, and click the “Opt-Out” tab. Click the “Form/Parsing” button. You will now need to repeat these steps for every piece of text want to extract:

Note: At this point you may either want to parse the name and email address of the subscriber to remove from the mailing list (after all this is what the “Opt-Out” tab is all about) or to parse a field to use in a reply to the opt-out request or any message sent in response to the request.

1.	Click "Add" to create a new parsing rule.

2.	Type the name of the form field in the "Starts with" text box. It is case sensitive so you must enter the name of the field exactly as it appears in the message sent by the form (without ":").

3.	Use the "Save as" drop-down list to choose "Email" to use the extracted text as the email address of the subscriber to remove from the mailing list. If you use the “Reply to the sender of the original message” option the reply will be sent to this email address.

You can choose “Name” to use the extracted text as the name of the subscriber to remove from the mailing list. If you use the “Reply to the sender of the original message” option this will be the name of the recipient of the reply.

You can also type an arbitrary field name (e.g. Phone) in the “Save as” drop-down to create a new custom field. If you do that, you will be able to use the extracted content in replies to opt-out requests using $(...) syntax.

Example:

$(Phone)

To learn how to view a sample message you want to parse, read: Downloading Sample Messages