Reply-Specific Data Fields

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Some data fields can only be used in replies. The fields are listed in the "Original-Message" section of the "Insert field" panel. They refer to the message FollowUpExpert is replying to. For instance, you can include the text (body) of the original message using the $(Original-Body) field. Example:

 

Hello $(First-Name),

 

We are writing to you in response to your message (quoted below).

 

....

 

====== Your original message ======

 

$(Original-Body)

 

 

Here is the list of available fields:

 

•$(Original-Subject) – the subject of the original message.
•$(Original-Body) – the text of the original message.
•$(Original-Header) – the header of the original message.
•$(Original-From-Email) – the email address of the sender of the original message.
•$(Original-From-Name) – the full name of the sender of the original message.
•$(Original-From-First-Name) – the first name of the sender of the original message.
•$(Original-From-Last-Name) – the last name of the sender of the original message.

 

 



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