Reply-Specific Data Fields

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Some data fields can only be used in replies. They refer to the message FollowUpExpert is replying to. For instance, you can include the text (body) of the original message using the $(Original-Body) field. Example:

 

Hello $(To-First-Name),

 

We are writing to you in response to your message (quoted below).

 

....

 

====== Your original message ======

 

$(Original-Body)

 

 

Here is the list of available fields:

 

•$(Original-Subject) – the subject of the original message.
•$(Original-Body) – the text of the original message.
•$(Original-Header) – the header of the original message.
•$(Original-From-Email) – the email address of the sender of the original message.
•$(Original-From-Name) – the full name of the sender of the original message.
•$(Original-From-First-Name) – the first name of the sender of the original message.
•$(Original-From-Last-Name) – the last name of the sender of the original message.