Replying Using Sequential Autoresponder

You can use the sequential autoresponder to reply to incoming messages as well. Because you can only respond to messages the autoresponder interprets as opt-in and opt-out requests, you usually configure the autoresponder to send replies in the opt-in/opt-out context. For instance, you may want to say a welcome message when someone opts-in and an opt-out message when somebody else opts out.

Use the “Reply with a message” check box of the “Opt-In” tab to send back a reply when someone opts-in. Note that if someone is already in the prospects database no reply will be sent and no action taken even if he or she sends a request to be added to the database again. Read the section entitled Opt-In and Opt-Out with a Sequential Autoresponder for more details. Also, if double opt-in is used, the reply message is sent after the autoresponder receives a reply to the confirmation message.

To send a reply when a prospect sends a request to be removed from the prospects database, use the “Reply with a message” check box located on the “Opt-Out” tab. The reply is only sent if the email address is in the prospects database; otherwise no action is taken.