I purchased FollowUpExpert several months ago. I have received excellent, outstanding customer service that is unheard of in the age.
The instructions, illustrations, and explanations in the User's guide are very clear and to the point. Being nearly an amateur with autoresponders, I was able to figure much of my needs. However, I could not have done so without customer service because of my limited knowledge and experience.
The product is also very good and is easy to use. Setting up my messages, importing my leads, and viewing the records make my work routine and encouraging to build my business.
I recommend FollowUpExpert to everyone who wants or needs to contact unlimited people in their business.