Frequently Asked Questions

You can use this script hosted on our web server:

http://www.xtreeme.com/followupxpert/services/unsubscribe.php?a=$(To-Email)&t=[MAILING LIST EMAIL]

Replace [MAILING LIST EMAIL] with the email address your mailing list downloads messages from, e.g.:

http://www.xtreeme.com/followupxpert/services/unsubscribe.php?a=$(To-Email)&t=list@mydomain.com

The $(To-Email) field will be replaced by the recipient's email address when the message containing the link is sent.

The script sends a message to the email address used by your mailing list.

The subject of this message is this: "REMOVE [EMAIL]" where [EMAIL] is the email address of the subscriber to remove from the mailing list, e.g. "REMOVE martinb@xtreeme.com".

The body of the message also contains the subscriber's email address, e.g.:

Email: martinb@xtreeme.com

Here's how you should configure the mailing list to work with this link:

1. Double click the mailing list's icon.
2. Click the "Unsubscribe" tab.
3. Make sure the "Enable unsubscribe by email" option is on.
4. Click "Mail Filter". This will open the "Mail Filter" window.
5. Click "Every incoming message that meets the following conditions".
6. Turn on the option labeled "The Subject line contains specific words" and click the "words" link. This will open the "Subject Words" window.
7. Type in "REMOVE" (without quotes) into the text box and click "Add".
8. Click "OK" to close the "Words" window.
9. Click "OK" to close the "Mail Filter" window.
10. Click "Form/Parsing".
11. Click "Add" to open the "Form/Parsing Field" window.
12. Enter "Email" (without quotes) into the text box labeled "Starts with".
13. Choose "Email" using the "Save as" drop-down.