Some Questions About FollowUpXpert

[natwhit]

Your site says that the software has a SMTP built in to it so that I don't have to use my ISP's SMTP. But I do have to have an email that is hosted on someone's server, is that correct? So if I have a domain for example, www.mydomain.com hosted on the server of www.hostingisus.com & I send out an email to my list from me@mydomain.com, that email will go through the Xtreeme software's SMTP & not through the SMTP of my ISP or www.hostingisus.com?

Any replies to that email will be received at my POP3 account hosted on www.hostingisus.com?

The free trial is 100 message. Does that mean I can send one time to a list of 100 to try it?

Finally, I'm not sure I understand the difference between FollowUpXpert & MailXpert. The site says,"FollowUpXpert, on the other hand, is a sequential autoresponder. You can create both simple autoresponders and sequential ones but you cannot, for instance, create a system that will distribute your email messages to different departments based on their content or create a discussion mailing list. "

Why can't FollowUpXpert be used for a discussion list? What is a discussion list? If I'm sending out sequential emails to a list about a particular topic, isn't that a discussion list?

Does the above quote mean that with MailXpert I can distribute emails to different departments based on their content? How does that work? I mean does the software recognize keywords within the body of each email & send emails with certain keywords to one list emails with other keywords to another list, or what?

Thank you.

[Martin]

Your site says that the software has a SMTP built in to it so that I don't have to use my ISP's SMTP. But I do have to have an email that is hosted on someone's server, is that correct? So if I have a domain for example, www.mydomain.com hosted on the server of www.hostingisus.com & I send out an email to my list from me@mydomain.com, that email will go through the Xtreeme software's SMTP & not through the SMTP of my ISP or www.hostingisus.com?
Any replies to that email will be received at my POP3 account hosted on www.hostingisus.com?

Yes. Although using your own SMTP server is a tricky business. It's much better to use a company that lets you send a reasonable number of messages through their SMTP server (e.g. http://fastmail.fm). Using your own SMTP server can lower your deliverability rate.

The free trial is 100 message. Does that mean I can send one time to a list of 100 to try it?

Yes. Or 10 autoresponder replies and 90 messages to your list. And so on.

Finally, I'm not sure I understand the difference between FollowUpXpert & MailXpert. ...

Why can't FollowUpXpert be used for a discussion list? What is a discussion list? If I'm sending out sequential emails to a list about a particular topic, isn't that a discussion list?

According to wikipedia:

Another type of electronic mailing list is a discussion list, in which any subscriber may post. On a discussion list, a subscriber uses the mailing list to send messages to all the other subscribers, who may answer in similar fashion. Thus, actual discussion and information exchanges can happen. Mailing lists of this type are usually topic-oriented (for example, politics, scientific discussion, joke contests), and the topic can range from extremely narrow to "whatever you think could interest us". In this they are similar to Usenet newsgroups, and share the same aversion to off-topic messages. The term discussion group encompasses both these types of lists and newsgroups.

Does the above quote mean that with MailXpert I can distribute emails to different departments based on their content? How does that work? I mean does the software recognize keywords within the body of each email & send emails with certain keywords to one list emails with other keywords to another list, or what?

Yes, it can do that. You can create a number of rules that say something along the lines of "If this message mentions product XYZ anywhere in the subject or body, forward it to these addresses" and "If it has 'help' in the subject, forward it to the support department".