SiteXpert Frequently Asked Questions
General
- How do I set up output locations in the Options / Output? [Q1026]
- When previewing the sitemap in SiteXpert everything works fine but the sitemap doesn't work / look right when uploaded to the webserver. What should I do? [Q1001]
- Which web browsers are supported by SiteXpert? [Q1013]
- Can SiteXpert automatically update a menu / site map / search engine when new files are added to the web site? [Q1015]
- What are the differences between Standard and Professional edition and license types (Web license, Intranet license, CDROM license)? [Q1014]
- What are the limitations of the demo version? [Q1050]
- How can I insert output from SiteXpert into multiple existing pages? [Q1018]
- Is it possible to run a JavaScript function when an item from the menu / site map is selected, instead of opening a URL? [Q1022]
- Is it possible to open menu / site map items in a new window with specified properties (such as width and height)? [Q1023]
- Can the sitemaps use other character sets / languages using special characters or another alphabet? [Q1039]
- Why do I get an error when trying to open an existing .sx file? [Q1045]
- I have Windows XP with Service Pack 2 (SP2). Why is Internet Explorer blocking my local copy of the web page containing the sitemap? [Q1046]
- How can I create a Google Sitemap / How can I make sure Google indexes all web pages on my website? [Q1048]
- Will SiteXpert's sitemaps work with my web development application? [Q1049]
Ordering / registration
- I have lost my registration information. How can I download / unlock the program? [Q1003]
- Do you offer discounts for educational / non-profit organizations? [Q1004]
- How can I order with a purchase order / Will I receive an invoice for my order? [Q1034]
- Is it safe to purchase online? [Q1035]
- What's your refund policy / Do you have a money-back guarantee? [Q1047]
- How soon after placing the order will I be able to use the full version of the software? [Q1036]
- Can I use your software on multiple web sites / How does your licensing work? [Q1038]
Installation
- I can't install SiteXpert. What should I do? [Q1002]
- The full version of SiteXpert was destroyed due to hard disk failure or spilled coffee. What can I do? [Q1041]
Layout wizard
- I have used the Navigation Mode of Layout Wizard to scan my website but the layout created in SiteXpert does not reflect the layout on my website. Why does this happen? [Q1005]
- I want to map a website where user interaction is required to access certain parts of the website. Can SiteXpert handle this? [Q1006]
- How can I change document names generated by Layout Wizard? [Q1007]
- How can I exclude documents from the structure when scanning my web site? [Q1020]
- How can I prevent Layout Wizard from overriding my custom item names / structure? [Q1040]
Dynamic tree style
- When I combine the site map with other JavaScript code on a single page, the site map doesn't work properly (e.g. all folders are expanded) or the other script-driven component doesn't work. How do I fix this? [Q1012]
- If I expand the tree in Netscape 4.x browser, I can't scroll down to access elements from the bottom of the tree. [Q1019]
- I would like the tree to always highlight the current URL. Is this possible? [Q1042]
- I'm using the sitemap on a server-side (e.g. PHP/ASP) page. How can I include server-side code in menu item links/names? [Q1043]
- Do you have a sample code for dynamic, server-side creation of site maps? [Q1044]
XML / XSL
